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About the Troubleshooting category
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1
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1250
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July 21, 2021
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Recover Earlier Version (revert presentation)
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756
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9263
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March 22, 2023
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[WIN7] Prezi's exe file fails to open
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3
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54
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March 13, 2023
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The audio of the presentation is not heard on Android
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10
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193
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March 13, 2023
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I deleted my presentation, can I recover it?
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480
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19171
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February 23, 2023
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[MAC] Ventura - No image on Youtube videos and GIFs missing
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4
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164
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February 23, 2023
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Can't sync from Prezi Next Desktop
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5
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382
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February 21, 2023
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Import image with transparent background
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2
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27
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February 14, 2023
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Can't Sync My Prezi
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72
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5715
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January 25, 2022
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Prezi won't load correctly
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178
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25510
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February 3, 2023
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Unable to convert Classic presentations (edit greyed out)
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93
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1862
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January 26, 2023
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YouTube videos don't play in Prezi Viewer
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51
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4098
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January 20, 2023
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Embedded Youtube videos not playing
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25
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11080
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January 20, 2023
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I can't insert videos, neither images
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52
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12915
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January 13, 2023
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[MAC] Syncing Classic local presentations to the cloud fails
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23
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397
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August 22, 2022
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Browser editor crashing?
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3
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99
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December 20, 2022
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Cannot edit presentations
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75
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2970
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December 8, 2022
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MSI download link for Prezi desktop application
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6
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462
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March 17, 2022
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Super slow
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99
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18543
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June 4, 2021
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Prezi viewer app asks for update
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15
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741
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November 24, 2022
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[MAC] Error message when connecting Prezi Remote
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9
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318
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November 24, 2022
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Prezi thumbnail won't update
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11
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326
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November 24, 2022
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Getting a Non YouTube Video to Play Automatically
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18
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3847
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November 20, 2022
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Prezi presentation won't load at all
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56
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7238
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November 14, 2022
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Looks like there was an issue loading fonts
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17
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948
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November 7, 2022
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Prezi loads super slow from share link!
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7
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1502
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October 28, 2022
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Prezi Desktop is always offline
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4
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112
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October 14, 2022
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Silent Install
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3
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1348
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October 18, 2018
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PDF export issues
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48
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3648
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September 20, 2022
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Prezi next app does not sync
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13
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6880
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September 2, 2022
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