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About the Troubleshooting category
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1
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1022
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July 21, 2021
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Desktop Windows APP Error 1618
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5
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706
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October 28, 2021
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I deleted my presentation, can I recover it?
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408
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14399
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October 27, 2021
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Unable to convert Classic presentations (edit greyed out)
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65
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702
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October 27, 2021
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MSI download link for Prezi desktop application
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1
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18
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October 26, 2021
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Recover Earlier Version (revert presentation)
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507
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5602
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October 25, 2021
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Users initials on the Prezi
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1
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14
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October 25, 2021
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"Unable to connect to the Internet." error message when logging into Prezi Next desktop app
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9
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2999
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October 18, 2021
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Compatibility with Macbook Apple M1 processor (Big Sur)
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149
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2982
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October 18, 2021
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Can't Sync My Prezi
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58
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3686
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October 18, 2021
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Can't edit in Prezi on web
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1
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49
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October 14, 2021
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Audio cut short on each slide in Classic Prezi
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3
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71
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October 14, 2021
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How to open a PEZ file?
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7
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930
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January 14, 2021
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Google Chrome error code: SBOX_FATAL_MEMORY_EXCEEDED
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1
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40
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September 27, 2021
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Prezi won't load correctly
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126
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21970
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September 27, 2021
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Having issues with printing
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1
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22
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September 24, 2021
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Inserted PDF has the same background as the slide. Why?
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8
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1700
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September 14, 2021
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Cannot edit presentations
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55
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1297
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September 7, 2021
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Georgian script is listed but not supported. Why?
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1
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47
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August 31, 2021
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What are the system requirements for Prezi Present?
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7
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1109
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August 27, 2021
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Embedded Youtube videos not playing
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18
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9563
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August 6, 2021
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YouTube videos don't play in Prezi Viewer
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37
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2868
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August 6, 2021
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I cannot copy and paste images into Prezi
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57
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6497
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August 4, 2021
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Create presentation with Big Sur 11.4
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1
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78
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July 27, 2021
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CONVJOBFAIL error message when inserting a PDF file
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8
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1822
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November 27, 2018
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Browser Compatibility in Prezi Next
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12
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5364
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July 31, 2019
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When in edit mode, I am "offline" constantly
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59
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13828
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February 12, 2018
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Firewall-related issues and how to resolve them
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29
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5568
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January 4, 2018
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Getting a Non YouTube Video to Play Automatically
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13
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2867
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July 7, 2021
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Error message "The presentation can't be accessed"
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23
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4660
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July 5, 2021
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