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About the Troubleshooting category
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1
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964
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July 21, 2021
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Create presentation with Big Sur 11.4
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1
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23
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July 27, 2021
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Compatibility with Macbook Apple M1 processor (Big Sur)
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140
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2357
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July 26, 2021
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Recover Earlier Version (revert presentation)
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472
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4967
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July 23, 2021
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Cannot edit presentations
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53
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1132
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July 23, 2021
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I deleted my presentation, can I recover it?
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393
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13483
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July 22, 2021
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YouTube videos don't play in Prezi Viewer
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36
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2649
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July 22, 2021
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CONVJOBFAIL error message when inserting a PDF file
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8
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1718
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November 27, 2018
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Browser Compatibility in Prezi Next
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12
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5235
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July 31, 2019
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Prezi won't load correctly
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119
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21205
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July 17, 2017
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When in edit mode, I am "offline" constantly
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59
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13563
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February 12, 2018
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Firewall-related issues and how to resolve them
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29
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5321
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January 4, 2018
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Getting a Non YouTube Video to Play Automatically
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13
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2722
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July 7, 2021
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Error message "The presentation can't be accessed"
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23
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4481
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July 5, 2021
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Unable to convert Classic presentations (edit greyed out)
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43
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461
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June 29, 2021
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PDF export issues
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41
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1569
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June 29, 2021
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Google Chrome doesn't respond when connecting Prezi Video
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3
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48
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June 14, 2021
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Embedded Videos No Longer Playing
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27
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11192
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June 9, 2021
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Zoom Area Resizes itself
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1
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73
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June 7, 2021
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Super slow
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100
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15553
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June 4, 2021
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What are the system requirements for Prezi Present?
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5
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1044
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June 3, 2021
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Folders are not displaying presentations
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1
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57
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June 2, 2021
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Full screen not working (macOS 11.0 Big Sur)
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16
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2189
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May 26, 2021
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Prezi viewer app dont work correctly with my Ipad
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17
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1671
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May 13, 2021
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Support chat option
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8
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258
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May 12, 2021
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Embedded Youtube videos not playing
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15
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9236
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May 11, 2021
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Jump into topic when editing topic cover
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9
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105
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May 7, 2021
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[Closed] Missing slides
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21
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755
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May 7, 2021
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[Closed] Content Gone
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89
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2813
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May 7, 2021
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[Closed] Revert a presentation
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355
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4432
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May 7, 2021
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