1200 error message


#1

Hi
I can’t get access to my Prezi files. I get this 1200 error message, and a message about installing Flash, even though I have already installed the latest version. I’d really appreciate help asap. Thank you!

Technical details:
id: 1200 the reason is: [IOErrorEvent type=“ioError” bubbles=false cancelable=false eventPhase=2 text=“Error #2032”]


#2

As this issue is connected to Prezi Classic, I’d suggest you check this FAQ topic on our dedicated Prezi Classic forum:

In case it doesn’t help, please share a link to your presentation there so we can check what happens.