7 years of prezis gone

#1

Hello

I paid to renew my edu licence again and when I log in to both desktop and online and apps all my prezis are gone. The folders are still there. Ihad around 30 lectures for my classes over 7 years. I’m thinking it’s time to leave prezi – these kinds of things are just not safe for a profession that requires quality visuals on demand. But I have paid for another year so Iwould like them back so I can at least download them as pdfs to convert to powerpoint.

Please help.

Kelly

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#2

Hello @Kelly_Dombroski, looks like there are many presentations in your account. Please make sure you’re looking at the right dashboard, as your presentations were all created in Prezi Classic. You can switch between the Prezi Next and Prezi Classic dashboards in the top left corner of your account. I hope this helps.

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