Adobe Flash Player is blocked in Classic

I try to edit my presentation, and I recieved this error How I can fixe that please
error :

Adobe Flash Player is currently blocked

You need to run Adobe Flash Player to access your Prezi Classic presentations
To unblock flash:

  • Open site settings chrome://settings/content/siteDetails?site=https://prezi.com
  • Set your flash settings to ‘Allow’
  • Return to your Prezi Classic dashboard and reopen the presentation
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Same here, anyone knows?

Just follow the instructions. With the latest Chrome release it is now one more step more difficult to use Classic. The good news is that you need to make this change only once and it will continue to work.

I’m having the same problem. However, I’ve followed all the instructions. I’ve checked and double-checked that flash is enabled. I’ve rebooted Chrome and checked the flash setting again and I still can’t run Prezi Classic for the purposes of editing an old presentation. Any thoughts? Anyone?

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Never mind. I switched over to Firefox and got in right away. Way to go, Google. :man_shrugging:

I am having the same problem and it won’t work on Chrome. I clicked the link as the instructions say, but it takes me to a completely blank page. Any ideas?

Hello @Carla_Johnson, could you please try to copy and paste this URL in your browser: chrome://settings/content/siteDetails?site=https://prezi.com? After, just follow the instructions :slight_smile:

Let us know if it worked out!

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I’ve had this message several times now - each time I follow the instructions (with the addition of copying and pasting the URL) and it then works. However, each time I turn off my laptop the settings seem to revert and I have to complete the entire process again. Does anyone know if there’s a way to make this setting permanent?

Additionally, I have several Classic Prezis embedded on other webpages which now do not seem to work at all in Chrome. Any thoughts or fixes for that?

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Im with the same problem!!

I have the same problem, adding that when I want to present, or insert the source code in an external site, the black screen appears.

Hello everyone, Chrome resets all the Flash settings when you restart the browser, so for now we recommend you to use a different browser or enable flash in Chrome (after each restart).

You should be able to see your embedded presentations without any issues now, we apologize for the inconvenience :slight_smile: