Can I recover an account I deleted accidentally?


#1

Hello,

I accidentally deleted my prezi account and content is lost while trying to share it with someone. Can presentations be recovered?

Thank you


#2

If you deleted your account, there is no way we can recover the presentations it contained as we’re obliged to remove everything once the owner of the account deleted it. I’m sorry I couldn’t help you recover your presentations!


#3

I recovered my account. is it possible to recover presentations?


#4

If you used the same email address to register for an account, it won’t contain any of your old presentations, I’m afraid, as we’re not able to recover deleted accounts.


#5

I used the same email address. could you please check


#6

I attached link of presentation https://prezi.com/view/5k7sZiNz0XitfV0rOlK3/


#7

I’ve checked your link which directs me to a deleted presentation which means it is no longer present in our system. I am very sorry I can’t recover the data you need.


#8

thank you so much