Cancel free trial


#1

Hi,
Could you cancel my free trial, i cant seem to do it myself since the option is not availible.


#2

@Sara_Maki1 Hi, according to our system you have a free Basic license which means that there is no option to cancel the license as there is no payment involved.


#3

I can’t cancel my subscription too.


#4

@Vince_Lenaida_Adricu According to our system, you have a free Basic license which cannot be canceled as there is no payment connected to this license type. Do you maybe have a different account where you are experiencing issues with canceling the trial?