Cannot add images

I am trying to add images in my prezi but I keep getting this error. Please help. It is a jpeg file of around 100kb.

Getting the same message, can’t import PDFs or JPEGs.

Us too - does anyone have an answer as to why it’s being a problem?

Hi everyone @Victoria_Harris, @Paul_Reszke, @Irfan_Hussain we are aware of the issue, and the problem has already been fixed. We are sorry for the inconvenience. Could you please try it again and let us know if it works now?

Yup, seems all good now.