I have tried deleting my account using the feature in account setting but it keeps telling me I am entering the wrong password. How can this be because I logged in using the same exact password. Someone please help.
i just changed industry on my profile, saved, and tried deleting again, it worked.
Hey @Johny_Mirage could you try to reset your password here and then try deleting the account again?
I tried this multiple times and still cannot delete my account. FIX THIS!
Hey @nazmiye_berber I can confirm that the account under your current registration address has been deleted. Are you still experiencing issues?
Hi, I can’t delete an old account. I’ve tried before but it wasn’t successful. Please help me.
Hello @Anahika_Moline1, could you please tell us what happens when you try to delete your account so we can investigate it?
Hope to hear from you soon!
I have the same problem. Prezi is telling me I am using the wrong password to delete my account allthough it is the same I signed in with. As a customer I feel screwed, so please fix this issue.