Cannot log in to Prezi Video desktop via Internet Explorer

I’m currently logged in to Prezi on Chrome. The Prezi Video app on my desktop tho opens the login page on Explorer and it won’t accept the password I enter there. I have:

  • checked that username and password are spelled correctly

  • logged out of Chrome and typed in username and password and it worked

  • did the same on IE but it didn’t work.

Hi @Goethe-Institut_Hano, could you please try to set Google Chrome as your default browser? That should open the login flow from the desktop app through your default browser and it should work that way. :slight_smile:

Here is an article on how to do this.

Hope this helps!