Can't convert basic account to EDU


#1

Hi there,

I have a basic account that I created with gmail, just so I could check Prezi out.

Now I want to purchase EDU Plus so I need to change to my .edu email address.

I went through the process of having an email sent to my .edu addres with link to verify. But the link just sent me to the Prezi home page!

I can share the link here if that’s helpful. Or maybe someone can just help me convert my account to an educational account?

thanks
Cameron


#2

Hi @Cameron_Page, could you provide us with your .edu email address so we can upgrade your license manually? Thanks in advance.


#3

hi! thanks for your help. my edu email address is cameron.page@downstate.edu.

website for the medical school i work at is downstate.edu


#4

Thanks for the info, I changed your account email address to cameron.page@downstate.edu and switched your license type to Edu Standard, you should be able to upgrade to Edu Plus whenever you wish.