Can't create presentations on Mac

Hello, I can’t create presentations on mac. When I try to create them in the Prezi Next application using a template, it just loads it endlessly. The same in online Prezi. I tried both Safari and Chrome, but no result. I can only edit my past presentations, but I can’t create a new one. Please help me!
MacBook air M1 2020
Using Prezi Next Edu Plan subscription

Hello @Kuanyshali_Aldaberge, thanks for reporting this.

So if I understand properly, you can only edit old presentations but cannot create new ones. This happens online and on the desktop app as well.
What happens if you try to edit an older presentation online?

Could you please let me know the version number of your macOS and Google Chrome?

Have you tried it on a different network to see if the issue is with that?