Can't download my file

Hi! I would like to report that i couldn’t download my own Prezi file for offline. i tried it so many times but it still error. Could you let me know what should i do to download it? I have presentation tomorrow.
Thanks.
Best,

Ayu (toa_dfreaque@yahoo.com)

Hi toa_dfreaque, can I ask what is the error, is there a number or a specific problem you could share (the Prezi team will be able to help with the error numbers)

cheers

John

We are aware and currently trying to solve this issue. Sorry for any inconvenience and be sure to check the GetSatisfaction announcements when a fix becomes available.