Can't edit Prezi Classic presentations


#1

Hello everyone! :slight_smile:
I have two small questions:

  • Recently, I seen that I can no longer edit my Prezi Classic Presentations. I am trying to do my account Public, but when I type the right password, the page reloads itself without any action.
    NOTE: I have a connected Google Account.

  • How can I remove a payment method from my Account?

Thanks everyone :wink:


#2

Hi @Federico_Samperi, there must have been an error in the system causing this issue, sorry for that!

I changed your license in Prezi Classic back to Public, now you should be able to edit again.


#3

Thank you very much! :relaxed:
I love Prezi!


split this topic #4

A post was split to a new message: Edit Classic presentations


#5

Hi. I have the same problem. Could you also rectify this on my account please?


#6

Hello Gwenan, I have updated your license so that you can edit your Prezi Classic presentations again. I hope this helps.


split this topic #7

A post was split to a new message: Recovering old account