Can't find delete button for animations in Prezi Present

Matilde_Dell_Orto1 · February 17, 2021, 4:10pm

Non riesco ad eliminare le animazioni all’interno delle slide, Le ho inserite e le trovo sulla sinistra della schermata c’ il simbolo di una freccia simile a play e poi la scritta dissolvenza in entrata (se vado l col tasto destro non si apre nulla di utile)
Se uso il tasto destro sulla parola che ha l’animazione, si apre una finestra dove non compare l’opzione elimina animazione, ma solo aggiungi animazione (vedi immagine)

Qualcuno può aiutarmi, per favore?
Grazie mille
Matilde!!
Schermata 2021-02-09 alle 11.29.14|461x488

Catarina · February 10, 2021, 1:48pm

Ciao @Matilde_Dell_Orto1, puoi eliminare le animazioni nella barra laterale sinistra dell’editor.

Se vuoi eliminare fade in/fade out, devi spostare il mouse sull’animazione e vedrai un’icona del cestino, che ti permette di eliminarla.

Per le animazioni zoom, puoi fare clic sul lato destro del mouse e verrà visualizzato un menu che ti consente anche di eliminare.

Si prega di controllare questo video per vedere come funziona.

Spero che questo possa aiutare!

Matilde_Dell_Orto1 · February 10, 2021, 1:51pm

Grazie mille,
l’icona non si vedeva era bianca su sfondo bianco. (allego immagine)
Forse dipende dalla presentazione scelta?
Comunque grazie mille!

Matilde

Schermata 2021-02-10 alle 14.50.01

Catarina · February 10, 2021, 7:17pm

@Matilde_Dell_Orto1 grazie mille per il feedback, sembra che quando la lingua è impostata sull’italiano, l’icona di eliminazione non sia visibile.

Lo segnaleremo al nostro team di sviluppo e ti faremo sapere una volta che ci saranno sviluppi sulla correzione.

Grazie ancora per averlo notato!

coach_jm · February 16, 2021, 12:18pm

It seems that due to my language the words on it hide de trash can. I am not able to delete it this way and it causes me a lot of trouble cuz I have to delete the whole job I that I did.

Catarina · February 16, 2021, 12:22pm

Hello @coach_jm, I merged your post with the relevant thread.

This bug was already reported when using Italian language, which language are you using so we can check this? The icon is there, but as it’s white, it gets lost with the white background of the left sidebar.

Hope to hear from you soon!

coach_jm · February 16, 2021, 2:50pm

ok. But the problem isn’t cause it’s white. The problem is because the words are upon the trash can. My language is portuguese. But it is a bug. Prezi is better to develop a way to the costumer resize the whole menu bar by themselves. It would be great.

Catarina · February 16, 2021, 3:43pm

Hello @coach_jm, I’ve just tested the editor using Portuguese language, and I’m able to see the delete button in animations, as you can check in this video.

Could you please send us a screenshot/video of what you see?

coach_jm · February 16, 2021, 4:20pm

It just happens on fade out effects. Not on the fade in effects. Because the words in portuguese for fade out get out of the button borders and for the fade in effect not. You can see it on the left side of this two images.

coach_jm · February 16, 2021, 4:21pm

I tryied to upload a image but i guess its not allowed to me. I don’t know if you can see it.

Catarina · February 16, 2021, 5:10pm

Hello @coach_jm, I’ve also tested with “fade out” animations, and I was able to see the delete button.

Unfortunately I can’t see the image, did you upload it using this button?

Hope to hear from you soon!

Matilde_Dell_Orto1 · February 16, 2021, 5:14pm

The problem still persists when using Italian language.

can you kindly fix the bug?

Thank you!

Matilde

Catarina · February 16, 2021, 5:17pm

@Matilde_Dell_Orto1 we have already reported this, I’ll let you know as soon as we have any news on the fix!

coach_jm · February 16, 2021, 6:13pm

Yes. It says that newer users can’t send through it. I guess you’re not understanding it exactly. Did you tested it using portuguese language? Cause the letters, I mean, the word is staying upon the trash can. Or maybe it has to be with the monitor size. But I guess not. I’m trying to send the image again here. If it doesn’t work please give me another way to send to you.

coach_jm · February 16, 2021, 6:15pm

I guess you can see my image now. Cause I’m seeing. Pleaso look at the left side, on the “desaparecer gradualmente” button.

coach_jm · February 16, 2021, 7:13pm

I just realize that half of the trash can appears if I just put my mouse upon the button, but when I move my mouse to click on the trash can it desappears. It’s really bringing me trouble.

Matilde_Dell_Orto1 · February 16, 2021, 8:25pm

Thank you very much!
Matilde

Catarina · February 17, 2021, 4:10pm

@coach_jm thank you so much for sending the image, we have already reported this to our development team and hopefully we’ll have a resolution soon!

coach_jm · February 17, 2021, 4:25pm

Hey Catarina. How’s it going. Thank you so much for your support. I hope they can solv it cause it’s really boring and causes a lot of troubles. Please keep in touch here. Once again. Thank you very much.