Can't find presentation after renew


#1

I renewed my subscription and I can’t find my my last updated presentations before my subscription lapsed. I downloaded them to use offline and I do not see that tab anymore


#2

Hi @Jeff_Burrowes, are you using the online platform or the desktop application? If you are on the Prezi website, please make sure to change to your Prezi Classic dashboard by clicking on the Next icon in the top left corner of the dashboard.

In case you are using the Prezi Classic app, could you tell me if you had the presentation in .pez or .exe format?


#3

Thank you that worked