Can't open/ edit my presentation using the computer app


Hello, I have a problem about opening my presentation in prezi. I am currently using the windows app (free trial) then suddenly I can’t open my file. I tried to sync it to but it is still uploading. I don’t know what to do. Our class presetation will be on friday and I cannot do it again because I have no time. Please help asap.


This issue is most probably linked to firewall and security settings running in your network. Please see our suggestions here: