Can't sync from Prezi Next Desktop

The Status indicates there are partial outages. It reports that sync is working.

“Desktop cloud sync ?: All good!”

I can confirm that synching is not working and have tried multiple times this morning.

Hello @JJ_JJ, thanks for reporting it, and we confirm that this error is also connected to the current outage.

As soon as it’s resolved, we’ll inform you in this thread.

While the outage now appears to be resolved the notable problem was that during the outage the status page indicated the sync was working when it was not.

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A post was merged into an existing topic: Can’t Sync My Prezi