Charity Non Profit Account Upgrade - HELP!



I’ve been told by another organisation that it’s possible to get a charity / non-profit account upgrade, yet I keep going in circles as there doesn’t seem to be a way to contact accounts unless you’ve already upgraded!

We are a small charity with 3 employees and can’t afford a super duper package.

It’s frustrating not being able to get through to Prezi to see what can be done.

Any help would be very much appreciated.

Aurora Project.