I would like to know if it would be possible to revert the content of a prezi to an earlier version, having been saved on the 22/01/2019, around 21:00 (UTC+1, CET, Paris).
Hi @Gavin_Moffat! We investigated your presentation and it seems like no content was lost. Could you try to open it via this link and let us know if this is the version you’re looking for?
I couldnt find the insert video tab on the Mac application so i moved to online and when I saved and went back Im missing about 12 previous slides. Can that be reverted? It’s that or suicide. Help and thanks so much in advance.
Hello @Brian_Griffis, unfortunately we can’t see any loss of content registered in our database, so it’s very likely that there was some firewall restriction blocking your access to Prezi and the new content wasn’t saved. Please, check this article with more information on how to resolve this issue.
Hello @Brian_Griffis, there isn’t any loss of content in our database which means that probably the presentation wasn’t syncing correctly due to some firewall issue and those changes weren’t registered. Please, always try to guarantee that your presentation is synced either on the desktop application or the online editor (browser).
Hello
I would like to know if it would be possible to revert the content of a prezi to an earlier version, having been saved on the July, 5 2019, around 22:00 (GMT-4, Venezuela).