Content is Gone


#1

https://prezi.com/view/iRTTbvZANTkduwmZfOMQ/

I have been working on this presentation for a while now and I finished it Saturday January 6 2019. Upon reopening my presentation in order to hand it in to my teacher, all of the content is gone. I made sure to save my presentation when I completed it so I am very confused. I am so worried that it is gone as I have put hours of work into it and as exams are approaching I do not have time to redo it.

Any help recovering it would be much appreciated.
Thanks,
Rebecca King


#2

Hello @Rebecca_King, we don’t have any registered changes in the presentation since the 26th of November, so it’s very likely that there was some firewall restriction blocking your access to Prezi and the new content wasn’t saved. Please, check this article with more information on how to resolve this issue.