CONVJOBFAIL error message when inserting a PDF file


I keep getting error code ‘CONVJOBFAIL’ whenever I try to insert a PDF that has 30 pages. I don’t want to add them individually I want them stacked.


The CONVJOBFAIL error message generally appears when you try to insert an unsupported file type. What kind of PDF would you like to insert? If it is an image, could you please convert it to a different file type? Currently, we support JPG, PNG, BMP and GIF (non-animated).


Thank you for your response but I’m not sure what you mean. The file was originally a pptx file that contains text and images. I converted that pptx file into a PDF which is what I’m trying to now insert into Prezi Next.


Could you perhaps share the file you’re trying to insert? Then we could test it.

Please share it via WeTransfer. Make sure to select Share > link. This will generate a URL link that I can download the file from. Make sure to copy and paste the URL into your reply.