Delay in full screen mode

Hi,

We want to use the prezi in our 86” touch screen.

This touch screen has
86” display area supporting UHD resolution. Aspect ration is 16:9.

This has built in Window PC that meets the hardware system requirement.

The problem we encountered is as follows.

When we access to your web and run the demo presentation it works okay but when we switch to full screen mode, there comes delay suddenly.

What can possible be the issue here?

Thanks

Hi @Kim_Jeesun, could you please let me know the exact system specifications of your device?

I could advise you to either run the presentation from the Desktop Application or export it as a portable presentation and try to present that one. :slight_smile:

Hope this helps!