Delete Account = Delete all data?

I just want to ask if I delete my account, will it also delete all my data outside this platform including the search engines such as Google?

Hey @Claire, deleting your account will delete all data on our platform.
However, once a public presentation or profile is successfully removed from the Internet by deleting it or making it private, it may still be displayed on popular search engine results. This is because the search engine has “indexed” the link, which is not always immediately removed from search results. Please be assured that clicking on such links will take you to a “Prezi not found” page.

In most cases, your presentation should stop appearing in these results within a month. If you would like the link to your presentation to be immediately removed from search engine results (no longer indexed), you need to contact the search engine provider directly.

Instructions on the various processes that search engine providers go through to remove content can be found below:

Google

Yahoo

Bing (Microsoft currently has no formal method for this, so we suggest that you contact the support team)

Hope this helped :slight_smile:

Hello there,

I have moved all my prezis to a professional account, and I would like to delete all the presentation made under my name. When i look for it on the browser, presentations still appear although I have deleted them from my personal account. Anybody would know how to make sure that those deleted presentations will no longer show up on the internet?

Thank you very much in advance,

Best regards
Manon

Hey @Manon_Demange I’ve merged your question to the relevant thread, can you check the reply above? :slight_smile:

Thank you Sam. It is very helpful. Have a good day.
Manon

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Dear all,

after deleting presentations in my account & then deleting the account, will all my data be deleted from prezi servers? I don’t want to recover those files but need to make sure, that they really have been erased…

Thanks for your help

Hello @Matthias_Schappert, I merged your post with the relevant thread. When you delete your account, all your data is erased from our servers. I would also recommend you to check this reply regarding what happens with indexed presentations.

Hope this could help!

A post was split to a new topic: Account questions

Sehr geehrte Damen und Herren,

ich bitte Sie gemäß § 35 Bundesdatenschutzgesetz (BDSG) alle Daten, die Sie von mir gespeichert haben, unverzüglich zu löschen. Darüber hinaus möchte ich sichergestellt haben, dass die Löschung auch von den Stellen durchgeführt wird, denen Sie meine Daten übermittelt haben.

Bitte bestätigen Sie mir kurz, dass die Datenlöschung umfänglich vollzogen wurde.

Sollten Sie dieses Schreiben ignorieren, werde ich mich an den zuständigen Landesdatenschutzbeauftragten wenden. Außerdem behalte ich mir weitere rechtliche Schritte vor.

Mit freundlichen GrĂĽĂźen

Hallo @Hendrik_Dobbert, ich habe deinen Beitrag mit dem entsprechenden Thread zusammengefĂĽhrt.

Jeder Benutzer ist dafür verantwortlich, sein eigenes Konto zu löschen, und sobald Sie dies tun, werden alle entsprechenden Informationen vollständig von unseren Servern entfernt.

Bitte überprüfen Sie diese Antwort, falls Sie öffentliche Präsentationen haben.

Hoffe das konnte helfen!

I created an account in high school in 2012. I want to delete that because it populates with google searches. When in the dashboard the presentation does not populate to delete. Suggestions? Will deleting the whole account remove all of it?

Hi @meghan_dezort

I have merged your post to the relevant thread :slight_smile:

If you still have access to the account you created the presentation with, and you are sure that you are logged in to the correct account, then yes, deleting the account will also erase all data.

For more information, please check the answer above

Let us know if we can provide further help!