Deleting an old account, Help!


#1

I made a prezi account many years ago and posted something as public that releases information I would rather not have on the internet so easily accessible. I would like to have the account or the prezi taken down or at least privated but I can’t remember my password and the email my account was linked to has been deleted. Is there any way at all to have this account and/or the prezi deleted/privated? Please help! :frowning:


Old account and prezis I want to delete and not to be public
#2

Hello! Can you please tell me the email address connected to the account and the title of the presentation(s)?


#3

I believe the email is eviegc12@gmail.com but i’m not sure and that email has been deleted for a while now.
Here’s the link to it: https://prezi.com/w72z367ozs4m/all-about-me/


#4

I am having this problem as well! Here is the link to the page: https://prezi.com/user/fc--v7it9l4s/
I would really appreciate if you could help me close this! It’s just random stuff I made in middle school that I would rather not have floating around when people search my name :slight_smile:


#5

Hi! Can you please fill out this form? Once we receive the request from you we’ll be able to further assist you. Thank you.


#6

Hello! Please see the link mentioned in this reply. I hope this helps.


#7

But I don’t think my situation fits into any of the categories in the form.


#8

Hello! It is not a problem, please still fill out the form and explain the situation in the text box below the categories. A colleague of mine will reach out to you.


#9

I made some presentations 2 years ago but I don’t remember with what user/account. It could be with a couple of email adresses but I enter in prezi and it says that I donpt haver any presentations. But if you google my name and surnames you can find the links to that couple of prezis that I want to delete. How could I do that, please? Here are the links:

https://prezi.com/_l4pkxudvlyq/conoce/

https://prezi.com/user/gepxtgstxxvv/


#10

I need help with this same issue. Any idea how to fix it?


#11

@Irma_Reginaldo_Albes, @Olivia_Lyberg.
If removing the content is very important to you, you can file a copyright notification to remove content from Prezi by clicking on the Report abuse button below a presentation, and selecting “Copyright infringement”.
I hope it helps!


#12

Hi, I want my old account deleted as well. Do I just say that it is my old account that I cant access (and can’t access the email anymore) and that i want it taken down or deleted?


#13

Hello! You can file a report in case you’d like content/presentations to be removed, however we cannot delete the account for you.


#14

HELP!
I cant even submit the report mentioned above. I push the send button but nothing happens :(.


#15

@bjorg_texel I can confirm that your request was received and I believe our colleague has already got back to you. Please let us know if you have not received a message from us and we will look into it.


#16

Hi, I have the same problem. I filled in the form weeks ago and yesterday, but I still don’t have a reply of noticed any changes.

This is the link to the account that I want to be removed: https://prezi.com/user/y-vkypxmx3di/

Thanks,
Fleur


#18

I need help!
I just want to try Prezi and I realized it will not help me on my work so I want to end subscription before the trial period ends BUT I don’t remember my account! I tried to log in but it enters to old account !
What should I do!


#19

@Fleur_van_Deijck As I can see both your account and the presentation have been already deleted.