Deleting an old account, Help!

Hello! Can you please tell me the email address connected to the account and the title of the presentation(s)?

I believe the email is eviegc12@gmail.com but i’m not sure and that email has been deleted for a while now.
Here’s the link to it: https://prezi.com/w72z367ozs4m/all-about-me/

I am having this problem as well! Here is the link to the page: https://prezi.com/user/fc--v7it9l4s/
I would really appreciate if you could help me close this! It’s just random stuff I made in middle school that I would rather not have floating around when people search my name :slight_smile:

Hi! Can you please fill out this form? Once we receive the request from you we’ll be able to further assist you. Thank you.

Hello! Please see the link mentioned in this reply. I hope this helps.

But I don’t think my situation fits into any of the categories in the form.

Hello! It is not a problem, please still fill out the form and explain the situation in the text box below the categories. A colleague of mine will reach out to you.

I made some presentations 2 years ago but I don’t remember with what user/account. It could be with a couple of email adresses but I enter in prezi and it says that I donpt haver any presentations. But if you google my name and surnames you can find the links to that couple of prezis that I want to delete. How could I do that, please? Here are the links:

https://prezi.com/_l4pkxudvlyq/conoce/

https://prezi.com/user/gepxtgstxxvv/

I need help with this same issue. Any idea how to fix it?

@Irma_Reginaldo_Albes, @Olivia_Lyberg.
If removing the content is very important to you, you can file a copyright notification to remove content from Prezi by clicking on the Report abuse button below a presentation, and selecting “Copyright infringement”.
I hope it helps!

Hi, I want my old account deleted as well. Do I just say that it is my old account that I cant access (and can’t access the email anymore) and that i want it taken down or deleted?

Hello! You can file a report in case you’d like content/presentations to be removed, however we cannot delete the account for you.

HELP!
I cant even submit the report mentioned above. I push the send button but nothing happens :(.

@bjorg_texel I can confirm that your request was received and I believe our colleague has already got back to you. Please let us know if you have not received a message from us and we will look into it.

Hi, I have the same problem. I filled in the form weeks ago and yesterday, but I still don’t have a reply of noticed any changes.

This is the link to the account that I want to be removed: https://prezi.com/user/y-vkypxmx3di/

Thanks,
Fleur

I need help!
I just want to try Prezi and I realized it will not help me on my work so I want to end subscription before the trial period ends BUT I don’t remember my account! I tried to log in but it enters to old account !
What should I do!

@Fleur_van_Deijck As I can see both your account and the presentation have been already deleted.

A post was split to a new topic: Delete presentation

hii, when i was younger i made with my older account 2 prezi’s that I would like to be deleted. I just don’t know my e-mail and password anymore. could you please help me?

Hi @Thudenya_Kurtdili, please send us the URL to any of these presentations and we’ll be happy to help!