I cannot get the desktop app to use my webcam whatsoever.
Whenever I try to use it I get this error:
I have tried following all the stops in this guide:
The webcam is a Logitech C270 HD Webcam connected via USB. I have no other video devices connected. It works perfectly well in Teams and Zoom.
I have tried using it in a different USB port.
I have tried running the app as administrator.
I have tried enabling Microphone and Camera permissions for the app and for Google Chrome via the Windows 10 ‘Security’ Settings page.
Google Chrome will access my webcam fine.
If I try to ‘Reconnect to camera’ then sometimes the activity light on my webcam flashes green briefly, then stops. Other times it does nothing.
I am using Windows 10 Version 2004 update, build 19041.264.
Is there anything else I could try?