Display problem in presenter view with Prezi Next App



I am using Prezi Next Destop app to be able to use the presenter view.
But when I open presenter mode, I can’t sceen the slides, only black and empty rectangles (see attached image).
I’ve tried to reinstall the app, reboot and also disable but nothing fixed the problem.

This is very problematic for me as I have a crucial presentation tomorrow.

Does anyone have an idea of how to solve this issue?

Thank you!


@Vladimir_Andrijasevi If the presentation is large, it can take up to 4-5 minutes for the preview to load.
In addition, please try to close other apps running on the computer to decrease the loading time.

I really hope this helps!


I am having the same issue. I have given the presentation 10 minutes and the frames are still not loading. I have no other apps open but it is still not working. Help!!!


@Natalie_MacLeod_Schr firewall and security settings can also cause issues while loading a presentation. You can check our suggestions here:

In case it still doesn’t load, please share a link and we’re happy to take a look.