Do I have to pay after i downgrade my account during a free trial period?


#1

Hello, i was wondering: if I activate the free trial option for a Prezi Plus acccount, and then before the period of 14 days of trial ends i downgrade my license to a basic one or I eventually delete my account, i won’t have any charge to pay, is it right? I wanted to try this kind of license, but i’m not sure to if it is worth enough to cost 228€ per year…


#2

Hello, @Alessandro_Castriott. You can cancel at any time (even right after upgrading).


#3

yeah I know, but if I cancel during the free trial period i won’t have to pay right?


#4

That is correct, if you cancel before the end date of the trial, there will be no payment.


#5

Hello, the term of contract said there won’t be any refund for any reason, does anyone has already try to cancel an account during the free trial period ?
thank you !


#6

Hi, @Timothee_Vaccaro. Even if you cancel during the free trial, your license will be active until the free trial runs out.


#7

A post was split to a new topic: Monthly subscription