DOES NOT WORK PREZI REMOTE:


#1

DOES NOT WORK PREZI REMOTE:
-I have mac book air 10.14
-Iphone 6
-licencia EDU PLUS
-mac with ihone with bluetooth already linked.
-the error you send:
IT IS IMPOSSIBLE TO CONNECT, THE WAITING TIME OF THE CONNECTION HAS SOLD OUT.


#2

Hello @MARIANO_MURILLO_ESTR, could you reinstall the desktop application and the Prezi Viewer app? Please, assure they are the latest version. Afterwards, retry to connect your mobile phone as a remote following these steps.