Download a design

I cant download any designs from prezi design
although i am an old premium prezi subscriber
which is similar to the current prezi plus!

can anyone help me on that??

Hello, Moe! Thanks for alerting us about this! Unfortunately, I cannot replicate your mentioned issue - downloading works just fine from our side. Hence, it must be a local, browser cache memory or cookies issue.
I would recommend either a full browser restart, clearing cache/cookies manually, logging in from a private/incognito browser window or a different browser all together.

Please, let us know if you are still experiencing any issues - will investigate further!

1 Like