Embedded Videos No Longer Playing

Thank you for your help! It worked!
I was just wondering, is there a way to set the default so that all of my Prezis always play in the old viewer? Or do I have to do it before I play each video?
Thanks again.

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Hello @Discovery_Seminar, you will need to select the old viewer every time you present :slight_smile:

Hi all

My embeded video is not playing on Google Chrome but is playing on Edge. is there a known issue with Chrome?

Hey @Josh_Ashford, can you try opening the presentation in Chrome’s incognito mode? It sounds like some plug-in or extension is blocking access to some of Prezi’s features.

Let us know if the issue still persists!

I want to insert a video in my Prezi Next desktop app, but it didn’t work.
Could someone give me some advice?


Hi @Bin_Zhu, I’ve merged your question to the relevant topic.

Please note that the video is not playing in the edit mode.

I would recommend you to click on the present button on the top right corner if you would like to see the video playback.

Hope this helps!

3 posts were split to a new topic: Playing embedded videos