Error 2124

Vera, I’m having the same error too. Error 2124. I have a prezi, I added music to the background to play the entire prezi. however the music plays a few seconds, then stops and an error message appears. But the music stops. How can I ensure the music will play in my prezi?
My Prezi, weblink

Note: This topic was created from a reply on the Keep getting an error and need to urgently work on a presentation. topic.