Error creating downloadable prezi. JOB NOT FOUND

I’ve been trying to package a Prezi I’ve been working on. There are no images, just frames with text. It seems to be taking a long time, is there a problem with the server? I’ve tried several times, in a different browser (Safari) I’m using Firefox.

Yes it does seem that Prezi is having some problems. The website isn’t down, but is running rather slow. Some users are also having trouble saving. Sorry if this has affected you.

This is a network related problem, but all of the developers are working on a fix. The site should be back up and running smoothly soon.

Plzzzzzz help me i have the same problem :((( i need it !!! this night plzz help me !!!