I recently became a teacher and yesterday I tried to upgrade my account from Edu Basic (I was a student) to Edu Plus. I registered my official e-mail address provided by the Rector’s office, and confirmed it.
Still, when I choose a payment option and validate it I got the same error message every time: “an error has occurred”.
What can I do? I tried several times, with different payment options, etc.
My students and I really need it (or less my presentations will remain dull and boring)