Error message: There is not enough memory for this presentation to load (FAQ)

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This error message is usually caused by images in a presentation causing Flash to crash.

You may have

  1. images in your presentation that exceed the recommended size limit or
  2. an exceptionally high number of images although they are within the recommended size limit.
    Please make sure that the images you are trying to add
  • don’t exceed the size limit (2880 by 2880 pixels, unless inserted as a 3D background image.
  • are in a format supported by Prezi (JPG, PNG, GIF and SWF).
  • do not contain any special characters. File names should only include the following characters: 0-9, a-z, A-Z, ", _.

You can read more on adding images in this article in our Knowledge Base.


Still have questions? Browse the FAQ or ask the community.