Export to PDF not working



Even with making sure that I have the latest build (and having Prezi for a few years now), I am unable to export to a PDF. It gets hung up on the ‘Export to PDF’ window and won’t allow the export to finish.



Please make sure that no firewall and security settings blocks your export, you can find our recommendations here:

In case it doesn’t help, please send us a link to the presentation so we can check.


‘In case you’re using the desktop app can you please try opening your presentation in your browser online and try to download the PDF there.’ - advice from Sara (prezi support). This worked for me - good luck!