Export to PDF not working


#1

SO!

Even with making sure that I have the latest build (and having Prezi for a few years now), I am unable to export to a PDF. It gets hung up on the ‘Export to PDF’ window and won’t allow the export to finish.

Thoughts?


#2

Please make sure that no firewall and security settings blocks your export, you can find our recommendations here:

In case it doesn’t help, please send us a link to the presentation so we can check.


#3

‘In case you’re using the desktop app can you please try opening your presentation in your browser online and try to download the PDF there.’ - advice from Sara (prezi support). This worked for me - good luck!