Yesterday I updated prezi, I use it from the app. and I use MAC (premium account payment) Before I got all the templates to use, but since I updated, I only get 5 templates and they are the worst, apart from the gifs they come out with a terrible resolution. Any suggestion?
Hello @Linda_Escarcega, Could you please send a full screenshot of the templates that you see in the Prezi Video app?
Can you also check the version number of Prezi Video and send it to me?