I have run into difficulty with inserting YouTube videos into my Prezi classic presentation. Though I am inserting the video link using the standard insert procedure (i.e., coping the YouTube URL link into the YouTube insert dialogue box), the video itself does not appear. That is to say, all that appears is a box box with “YouTube” in the corner. The video does not play or otherwise appear in my Prezi.
I attempted to locate a help article on the Prezi site to resolve the issue, but was unsuccessful. Accordingly, I’m reaching out to the Prezi next community to see if others have encountered this error, and if so, what you may have done to resolve it.