For a presentation I downloaded my prezi, following the instructions. When opening the zip file and unzipping it, there are 2 .exe files (but they doesn’t show a file mark of prezi in the prezi.exe) . If I open one file it says ‘can’t find the file content\prezi.exe’, the other file says that the Adobe AIR needs to be installed (after installing this, it still shows, even after rebooting the computer).
Can someone help me? I’m using a 3D image as a background in the prezi, using windows 8 and the title of the prezi contains 39 characters.