I can’t add an image (FAQ)


There may be several reasons why you are not able to upload a picture to your presentation. Please make sure that you have a stable internet connection and that your images

  • don’t exceed the size limit of 2880 by 2880 pixels (optimal resolution is 1024 by 1024 pixels).
  • are in a required format supported by Prezi (JPG, PNG, GIF and SWF.
  • have no special characters in their file names. They should only include the following characters: 0-9, a-z, A-Z, ", _.

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Still have questions? Browse the FAQ or ask the community.