I have been trying to convert my basic account to edu , i have received an email to my university mail but once i click on the link its take me to the homepage to register myself from the begining ,
is there anyone who would be able to activate my EDU version
my University mail adress is email@example.com
thanks in advance
@Michael_Al-Hussein Sorry for the inconvenience, the system only accepts email addresses with a .edu domain.
I manually changed your account email address to firstname.lastname@example.org and set up a free Edu Standard license for you. Please let me know if there is anything else I can help you with!
I have the same issue.
My uni email address is: email@example.com
Could you please activate the free student account for me?
I am having the same problem I am a educator and tying to sign up my free account to the pay account (7.00 a month) but nothing is ever sent to my work email. I am at a loss and have been at this for about 1 hour. Help before i delete everything firstname.lastname@example.org
@Jerome_Swanson I changed your account email address and set up a free Edu Standard license for you.
@Scott_Miller Could you tell me what exactly happens when you try to switch to Edu Plus? I changed your account email address to email@example.com and since this address has a .edu domain, the system should accept the upgrade automatically. Please make sure to check the Spam folder for the verification email as well.
Hey. I have the same problem. When I was trying to change my account to ‘edu’ one, there was an information ‘password invalid’. I’ve tried password for edu account and prezi account. The same result
I have an education account trough GSuite for education: firstname.lastname@example.org
Is it possible to change my account also into an education account?
Sorry for the difficulties, @Marcin_Chm I changed your account email address to email@example.com and set up the Edu Standard license for you.
@Karlien_Tiebout I also switched your subscription to Edu Standard, let m know if there is anything else I can help your with.
I am having trouble creating a student account as well.
The following is the instructions my professor provided but I cannot locate any of these buttons/links.
go to Try Prezi free; go to Students & Teachers click on Educational Licenses (bottom of the page); go to Edu Enjoy (click “Continue); Continue to Student/ Teacher Verification and create an account.
My Uni email is firstname.lastname@example.org
Thanks in advance.
Hi @Daniel_Ulrich, would you like to continue with a free Edu Standard license or an Edu Plus license?
A post was split to a new topic: Edu plus upgrade
Which ever is the best and free.
@Daniel_Ulrich I changed your account email address to email@example.com and updated your license to Edu Standard!
A post was split to a new topic: Edu upgrade
I am also stuck with the student / teacher verification process.
My email is firstname.lastname@example.org, and the password I tried would not work.
I would like to the upgrade to Edu standard.
Hello @Jackie_Wang, we have updated your subscription to EDU Standard. Please, let us know if you need any further assistance
Hi Agnes, I am sorry I have the same problem. My student mail is not “.EDU”. My adress is email@example.com
I can’t activate my EDU version…
Could you help me please ?