I deleted my presentation, can I recover it?


#30

You are very welcome, I am happy to hear it’s ok :slight_smile:


#31

HELP!! PLEASE!! Me too; I deleted one in a series of copied presentations for various uses, and it deleted EVERY presentation in the master; not just the one I clicked delete on. CAN YOU PLEEEEASE HELP?! Here’s the link: https://prezi.com/view/YflEyC23i5rfaGL3dfZI


#32

Lana, are you there? Is there an email address or a phone number I can reach out to someone? I’ve just been nervously sitting here for 8 hours hoping for a reply to this thread…


#33

Hello, @Dave_Umphress. I am sorry I could not have responded earlier. Please know that if you delete a presentation, for security reasons, we are obliged to delete it right away.


#34

But is it salvageable? It looks like other people above had the same issue, and you were able to recover it?


#35

We can only assist if the content of a presentation is deleted. Once a presentation is completely deleted from an account, there is no way we can recover it, I’m afraid.


#36

Hi Vanda,

Someone deleted the content of my prensentation : https://prezi.com/view/r8PZtG5kkXqNBMq0ZlNJ/
I didn’t even know who this guy is (Joe Onboarding). He modified my presentation the 18 may 2018

Can you give a hand with this. I need to recover my presentation

Thank you !


#37

Hi Vanda,

Someone deleted the content of my prensentation : https://prezi.com/view/r8PZtG5kkXqNBMq0ZlNJ/
I didn’t even know who this guy is (Joe Onboarding). He modified my presentation the 18 may 2018

Can you give a hand with this. I need to recover my presentation

Thank you !


#38

@maxime_Meouchy I am very sorry but this presentation is a tutorial that is not supposed to be edited.

Since the owner of the presentation is Joe Onboarding (Prezi itself) and basically every Prezi user is added as a collaborator by default, we cannot track the modifications you made and therefore cannot revert them as the presentation technically does not belong to your account. I apologise for the confusion.


#39

@Vanda i have the same problem. My boss delete all my presentations instead of delating a links
Can you help e with recover this presentation. https://prezi.com/view/iOhYniyxM4vyposnvbaJ/
Pleace help Me xx


#40

I have backup this presentation on my hard drive, how can i import to my panel.


#41

If you have a portable presentation, you can still present it, of course, however, as it is a view-only stand-alone, it is not possible to upload it, I am afraid.


#42

can i recover https://prezi.com/view/KdIZLzLJALX3evTpeJSM/ ?


#43

Please see Vanda’s answer above:

We can only assist if the content of a presentation is deleted. Once a presentation is completely deleted from an account, there is no way we can recover it, I’m afraid.


#44

@Lana @Vanda
Hi there,
is there any way to recover my presentation? :frowning:

https://prezi.com/p/1guawae7zb7a/


#45

@Jan_Machowski, I have checked the link in our system, and I am afraid this presentation was permanently deleted on the user end.


#46

Well, thank you for your help :slight_smile: I made the presentation again, luckily It was short…


#47

Glad to hear it was a short one!


#48

Prezi Support,

Can you please help us recover any version of our presentation? Here is the latest link that was created:

Edit Link: https://prezi.com/p/dbiod9nbnpgv/
View Link: https://prezi.com/view/zINhQyhIIFZyGeOU30D8/

PLEASE,
Liz


#49

Please see the answer above: