I deleted my presentation, can I recover it?

#172

I would like to know if there’s a way to recover deleted presentations on Prezi, and if there’s a way, how to do it

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#173

Hello Giuseppe, I have merged your post to the relevant thread. After a presentation is deleted, we do not keep any records of it for security and privacy reasons, therefore it is not possible to recover them unfortunately.

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#174

Can we get a prezi erased by mistake? Thanks

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#175

Hello @louna_lycee, I have merged your post into the relevant thread. Unfortunately after a presentation is deleted we are not able to recover it.

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#176

Hello, I would like to know, are you somehow able to restore lost content from this presentation https://prezi.com/6y-mhuicwt7c/ ? An hour ago it was fine, now it’s empty.

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#177

Hello @KA_de, there isn’t any loss of content from this presentation registered in our database, is this the correct view link? :slight_smile:

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#179

Dear @Sara I just deleted a public presentation I’ve been working for days and had just finished! I confused with the private one because it had the same name! Can you help me recover it? I’m really desperate!

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#180

Hello @CF_R, once a presentation is deleted we are not able to recover it, we apologize for the inconvenience.

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#181

I just came back to my account, after cancelling my subscritption, however a presentation i had done prior to canceling has just vanished. If i input the link or click from the hisotory it says 404 can’t be found or is set to private, but its my account and I havent deleted it. The link is
https://prezi.com/p/n0-nhjnow42m/

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#182

Hello @Matthieu_Perreault, looks like this presentation was created in another Prezi account, which was registered with a different email address. The email domain is mail.concordia.ca. If you log back into this account you can find the presentation in the dashboard. I hope this helps.

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