I would like to know if there’s a way to recover deleted presentations on Prezi, and if there’s a way, how to do it
Hello Giuseppe, I have merged your post to the relevant thread. After a presentation is deleted, we do not keep any records of it for security and privacy reasons, therefore it is not possible to recover them unfortunately.
Can we get a prezi erased by mistake? Thanks
Hello @louna_lycee, I have merged your post into the relevant thread. Unfortunately after a presentation is deleted we are not able to recover it.
Hello, I would like to know, are you somehow able to restore lost content from this presentation https://prezi.com/6y-mhuicwt7c/ ? An hour ago it was fine, now it’s empty.
Hello @KA_de, there isn’t any loss of content from this presentation registered in our database, is this the correct view link?
Dear @Sara I just deleted a public presentation I’ve been working for days and had just finished! I confused with the private one because it had the same name! Can you help me recover it? I’m really desperate!
Hello @CF_R, once a presentation is deleted we are not able to recover it, we apologize for the inconvenience.
I just came back to my account, after cancelling my subscritption, however a presentation i had done prior to canceling has just vanished. If i input the link or click from the hisotory it says 404 can’t be found or is set to private, but its my account and I havent deleted it. The link is
Hello @Matthieu_Perreault, looks like this presentation was created in another Prezi account, which was registered with a different email address. The email domain is mail.concordia.ca. If you log back into this account you can find the presentation in the dashboard. I hope this helps.