I updated the account but still not able to access support


#1

I wanted to get help so I updated my acocunt to standard.
and not I get this message “Submitting a help request is available for users with a standard license”
But I do have…
Please help,
Not really sure why it needs to be this hard…


#2

@Nitzan_Levi Please know that with a Standard subscription you can use the in-editor support chat if you need assistance.

We are also more than happy to help you here or via social media so please let me know if you have any questions.