I’ve forgotten my password (FAQ)


Please try resetting your password here, and make sure you enter the correct email address.

If you are an Enjoy, Pro or Edu Pro license holder, please see this FAQ.

Related issues
My password reset email hasn’t arrived
I have no access to my old email address but need to log in to my account
My email address isn’t recognised when signing in to my account (Invalid login) (FAQ)
The link in my password reset email is expired

Still have questions? Browse the FAQ or ask the community.