I want my money back, whay can I do?

I subscribed to Prezi and they debited me $ 84 today. However, I want my money back. What I can do?

Hello Bryan, can you please confirm the PayPal email address connected to your Prezi account?


Hello @Bryan_Aviles_Alvarad, I have processed a full refund for you and can also confirm that your subscription has been successfully canceled.

Thank you very much!

A post was merged into an existing topic: Help! How do I cancel my free subscription?