Images change when Prezi downloaded

#1

My Prezi (created in Classic) looks fine when I present it online, but when I download the Prezi file to present it offline some of the text moves around making it impossible to read. Any suggestions why this is happening? I have been using this presentation for 5-6 year and this has never been a problem until now.

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#2

@Jennifer_Carpenter, could you pease send us a link to the presentation?

Also, please know that for Prezi Classic-related questions we have a Prezi Classic-dedicated forum, https://www.preziclassic.community/.

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#3

Hi Lana,

Sorry to put my question on the wrong forum. Do you want me to delete it and migrate across; happy to?

Here is prezi: http://prezi.com/abhzobu3njeo/?utm_campaign=share&utm_medium=copy&rc=ex0share

The images in question are steps 19 to 24. In editing mode they look fine, but in presentation mode the text has shifted.

Thanks for help in advance,

Jenny

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#4

Hi Lana,

I am approaching another workshop in the next couple of weeks and I need to resolve this issue. Could you get back to me soon?

Thanks, Jenny

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#5

Hello @Jennifer_Carpenter, I would recommend you to use our old viewer to present:
https://prezi.com/abhzobu3njeo/eeb214_sciencecommunicationworkshop/?webgl=0. You can also click on the Present button from the editor and it will take you to that viewer.

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#6

Dear Lana,

I still have this same problem and I am approaching another workshop. If this can’t get fixed I will consider ending my membership as I can’t have this type of issue on a professional presentation.

Please can you make contact,

Jenny

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#7

Hi again Lana,

Here is the link the the presentation: http://prezi.com/j3xvqmtkohp5/?utm_campaign=share&utm_medium=copy

The images in question are steps 19 to 24. In editing mode they look fine, but in presentation mode the text has shifted.

Thanks, Jenny

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#8

Hello @Jennifer_Carpenter, could you please open the presentation through our old presenter viewer: https://prezi.com/j3xvqmtkohp5/copy-of-eeb214_sciencecommunicationworkshop/?utm_campaign=share&utm_medium=copy&webgl=0? This should fix the issue with the position of the text. You can also try to click on the Present button from the editor and it will take you to that viewer.

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#9

Hi @Catarina, Sorry to miss your first comment. I have worked out the problem: I clicked on your link in Chrome and it didn’t help, but when I click on it in Firefox it did. So there seems to be some issue with Prezi Classic and Chrome.

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#10

Also, when i download the presentation from this version in Firefox (where it looks fine) the problem persists. I don’t always have internet when presenting and so I like the presentation downloaded. Do you have suggestions?

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#11

Hello @Jennifer_Carpenter, you have to turn on the WebGL in Chrome in order to access the viewer, I am sending a video example on how to do so:

As this is an old Classic presentation, I am afraid that the only solution would be to present it using the mentioned viewer.

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