Insert, View, Present and Help menus not working


Hi there. Just starting to build a presentation. I’m trying to build my first page/sub-topic and want to insert images but the insert menu does not respond. Neither does View, Present or Help.

How can I insert images?


Sorry, problem fixed. Seems it was because my main screen was at 120% zoom. When I returned to 100% the menus worked.


Thanks for letting us know what caused the issue!


Hello everybody. I have the exact same problem. Zooming in and out does not help. Can anybody help?


Hello, @Andrea_Streckenbach. Sorry you have encountered this. Could you please send us a screenshot or a screencast of the issue and could you please let us know whether the buttons are invisible or non-responsive (greyed out?). If the latter is the case, please consider checking our suggestions on how to deal with firewall issues, it might be firewall-connected.