Installing Windows

I’m trying to install a prezi on my window, but I do it more than three to four times, but if I click it on my desktop, only the original desktop pops up.
Please tell me the solution

Hello @0628wyj, could you please elaborate on that?

What do you mean by installing Prezi on Windows? Are you talking about Prezi Video or Prezi Next?

Could you attach a screenshot of the issue?